Steve H.
(in the last week)
"Our almost 20 year old spa needed to be 'put down' as the repair costs just weren't worth it, and so I looked online to see about having it hauled away. Junkluggers came up first in my Google search, and having a sponsored listing probably serves them well as there are a LOT of junk removal companies out there. The lady who answered the phone was gracious and gave me the 'no pressure' spiel and I was hooked. I mean, they come to the house, look at the junk, give you a number on the spot, and you either say yes or no without obligation. Pretty simple :) After receiving a phone call with an arrival time (professional and courteous) four guys arrived the next morning within the 2 hour window, all of them introduced themselves and shook my hand, and then I took them to the spa in the backyard. The thing was 7x7 and weighed a ton. After evaluating the situation, they gave me a number that was comparable to another quote I had received, and so I gave them the 'go ahead.' Knowing it was too heavy to pick up (having done plenty of other spas previously) they cut the thing into quarters using heavy-duty reciprocating saws that they had in the truck. It wasn't an easy job, as it was also raining, but they did it in about 30-40 minutes, cleaned up the area, and then bid me farewell with a personal check in hand. The communication via email and phone was great, accepting a personal check or credit card was convenient, and the whole process from answering service to appointment time to the pickup guys demeanor was all very professional. Highly recommended."
Kachina Randall
(a week ago)
"Outstanding Service from Junkluggers – Honest, Professional, and Worth the money. I had a fantastic experience with Junkluggers. From the initial phone call to the final haul, there were no hidden fees or surprises—what they quoted during booking was exactly what they delivered. Even though it was the end of their shift, the crew made sure to remove everything I asked without cutting corners. I don't remember all their names, but the entire team, including the Team Leader, was courteous, professional, and respectful of our home. The Team Leader took time to explain the pricing structure based on how the truck gets filled and patiently answered all my questions. At one point, I almost decided against using a service like this due to cost concerns, but after seeing how smoothly and professionally they handled everything for me and my family, I knew I made the right choice. It was truly a priceless experience."
Hyunyoung A. Yoo
(a month ago)
"I recently used Junkluggers for a junk removal job, and I couldn’t be more satisfied. I requested estimates from two companies. Junkluggers came out in person to assess the items and sent me a detailed estimate by email shortly after. Their pricing was reasonable and transparent, which I really appreciated. The other company, on the other hand, scheduled a visit but never showed up. Later, they asked me to send photos instead, and even after I did, I never heard back from them. I liked how smooth and professional the whole process was with Junkluggers, so I decided to go with them. I called Olson, the representative, and asked if same-day removal was possible. In just three hours, a truck arrived and the job was completed quickly and efficiently. The two crew members who came were incredibly friendly and respectful. They worked carefully, making sure not to dirty or damage anything in my home, which I truly appreciated. Their professionalism really stood out. Moving can be such a stressful process, but I’m so glad I chose Junkluggers. They made this part of the move easy and stress-free. I’m very thankful and highly satisfied! ⸻"
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