Judi Marella
(a week ago)
"Under my deck was a huge mess of boxes, plant pots, a storage bin, large spool, broken cart and dead plants! Usually I take care of these things myself, but last June I got very sick so nothing had been done. I realized this year that I could no longer take care of this myself, so I checked the BBB, and Junkluggers was there with an A+ rating. I gave them a call on Monday, and they came out Tuesday. The guys were very professional and did a fantastic job! I sent pictures to the owner and got a quote over the phone. When the guys finished, they cut my bill by almost half because there wasn’t as much as they expected. I highly recommend this company and a great relief was lifted!"
Steve H.
(2 weeks ago)
"Our almost 20 year old spa needed to be 'put down' as the repair costs just weren't worth it, and so I looked online to see about having it hauled away. Junkluggers came up first in my Google search, and having a sponsored listing probably serves them well as there are a LOT of junk removal companies out there. The lady who answered the phone was gracious and gave me the 'no pressure' spiel and I was hooked. I mean, they come to the house, look at the junk, give you a number on the spot, and you either say yes or no without obligation. Pretty simple :) After receiving a phone call with an arrival time (professional and courteous) four guys arrived the next morning within the 2 hour window, all of them introduced themselves and shook my hand, and then I took them to the spa in the backyard. The thing was 7x7 and weighed a ton. After evaluating the situation, they gave me a number that was comparable to another quote I had received, and so I gave them the 'go ahead.' Knowing it was too heavy to pick up (having done plenty of other spas previously) they cut the thing into quarters using heavy-duty reciprocating saws that they had in the truck. It wasn't an easy job, as it was also raining, but they did it in about 30-40 minutes, cleaned up the area, and then bid me farewell with a personal check in hand. The communication via email and phone was great, accepting a personal check or credit card was convenient, and the whole process from answering service to appointment time to the pickup guys demeanor was all very professional. Highly recommended."
Rich Rose
(a week ago)
"Amazing service. Called Saturday before Memorial Day. They came Tuesday and filled an entire truck in under an hour. They had to cut up my elliptical machine to get it out the door. No matter what came up the answer was “no problem”. The team was pure awesome. Friendly, professional and efficient. I would absolutely use them again without hesitation. Personally it was super cathartic to get all of that old broken stuff out of the house and to know that anything that can be donated will be. One tip, make sure you know the costs for 3/4 and full truck, even if they think your stuff will fit in 1/2 truck or less. There wasn’t any kind of sleazy upsell, I just kept adding stuff after they estimated and it’s good to know your max total. It’s straightforward; pricing is by volume of the truck and they were incredibly efficient at stacking and filling to make the most use of space."
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